Scheduled Release (UK Production environment)Planned Maintenance

Description

Infrastructure Upgrade to improve performance and security We are completing a backend infrastructure upgrade that enhances the performance, security, and reliability of our platform. This update includes improvements to content delivery and protection against potential service disruptions, helping ensure a faster and more resilient experience for all users.

Components

PHR Website

Locations

UK Production Cluster

Schedule

June 17, 2025 8:00PM - 10:00PM BST
June 17, 2025 7:00PM - 9:00PM UTC


June 17, 2025 8:00PM BST
June 17, 2025 7:00PM UTC
[Update] Opening Maintenance Window

PHR Website




Planned Maintenance

Metrics

UK webapp uptime (including scheduled maintenance)

100.00%




UK web maximum time for 95% of pages to load

682.11ms




UK web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

98.58%




Test results (median HL7 R01 transaction time)

142.99ms




Patient record creation (median HL7 A28 transaction time)

128.32ms




Patient record update (median HL7 A31 transaction time)

127.14ms




Appointments (median HL7 S12 transaction time)

136.62ms




NL web maximum time for 95% of pages to load

691.35ms




NL web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.58%




NL webapp uptime

100.00%




UK webapp uptime (including scheduled maintenance)

100.00%




UK web maximum time for 95% of pages to load

678.79ms




UK web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

98.64%




Test results (median HL7 R01 transaction time)

138.03ms




Patient record creation (median HL7 A28 transaction time)

117.29ms




Patient record update (median HL7 A31 transaction time)

122.97ms




Appointments (median HL7 S12 transaction time)

134.25ms




NL web maximum time for 95% of pages to load

692.33ms




NL web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.58%




NL webapp uptime

100.00%




UK webapp uptime (including scheduled maintenance)

99.96%




UK web maximum time for 95% of pages to load

677.18ms




UK web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

98.75%




Test results (median HL7 R01 transaction time)

139.98ms




Patient record creation (median HL7 A28 transaction time)

126.65ms




Patient record update (median HL7 A31 transaction time)

125.38ms




Appointments (median HL7 S12 transaction time)

136.81ms




NL web maximum time for 95% of pages to load

664.29ms




NL web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.49%




NL webapp uptime

99.98%




Scheduled Maintenance

Cluster maintenance upgradePlanned Maintenance

Schedule

June 18, 2025 8:00PM - 10:00PM BST
June 18, 2025 7:00PM - 9:00PM UTC

Components

PHR Website

Locations

UK Production Cluster, UK Sandbox Cluster, EU Production Cluster, EDU Production Cluster

Description

We will be performing upgrades on our Kubernetes clusters for EU, EDU and UK production, we apologise for any inconvenience caused.