PKB Website




Operational

Metrics

UK webapp uptime (including scheduled maintenance)

100.00%




UK web maximum time for 95% of pages to load

500.49ms




UK web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.56%




Test results (median HL7 R01 transaction time)

115.04ms




Patient record creation (median HL7 A28 transaction time)

102.01ms




Patient record update (median HL7 A31 transaction time)

102.26ms




Appointments (median HL7 S12 transaction time)

114.75ms




EU web maximum time for 95% of pages to load

92.28ms




EU web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.96%




EU webapp uptime

100.00%




NG uptime

100.00%




CA webapp uptime

100.00%




CA web maximum time for 95% of pages to load

21.39ms




CA web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.99%




UK webapp uptime (including scheduled maintenance)

99.99%




UK web maximum time for 95% of pages to load

505.73ms




UK web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.53%




Test results (median HL7 R01 transaction time)

115.92ms




Patient record creation (median HL7 A28 transaction time)

104.01ms




Patient record update (median HL7 A31 transaction time)

102.77ms




Appointments (median HL7 S12 transaction time)

110.53ms




EU web maximum time for 95% of pages to load

184.28ms




EU web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.93%




EU webapp uptime

99.97%




NG uptime

100.00%




CA webapp uptime

100.00%




CA web maximum time for 95% of pages to load

20.73ms




CA web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.99%




UK webapp uptime (including scheduled maintenance)

99.99%




UK web maximum time for 95% of pages to load

548.57ms




UK web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.33%




Test results (median HL7 R01 transaction time)

126.01ms




Patient record creation (median HL7 A28 transaction time)

113.72ms




Patient record update (median HL7 A31 transaction time)

108.04ms




Appointments (median HL7 S12 transaction time)

114.87ms




EU web maximum time for 95% of pages to load

195.40ms




EU web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.92%




EU webapp uptime

99.98%




NG uptime

100.00%




CA webapp uptime

99.99%




CA web maximum time for 95% of pages to load

21.42ms




CA web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.99%




Scheduled Maintenance

Scheduled Release (UK production, EU production, EDU and Sandbox)Planned Maintenance

Schedule

June 3, 2026 9:00PM - 10:00PM BST
June 3, 2026 8:00PM - 9:00PM UTC

Components

PKB Website

Locations

UK Production environment, UK Sandbox environment, EU Production environment, Education Production environment

Description

Bug fixes 1. Decimals now appear correctly when viewed in different languages on Tests page 2. Appointment messaging navigation 3. Incorrect button names shown to coordinators
Scheduled Release (Canada production)Planned Maintenance

Schedule

June 4, 2026 9:00AM - 10:00AM BST
June 4, 2026 8:00AM - 9:00AM UTC

Components

PKB Website

Locations

Canada Production environment, Canada UAT environment

Description

Bug fixes 1. Decimals now appear correctly when viewed in different languages on Tests page 2. Appointment messaging navigation 3. Incorrect button names shown to coordinators
Scheduled maintenance updatePlanned Maintenance

Schedule

June 4, 2026 9:00PM - 10:00PM BST
June 4, 2026 8:00PM - 9:00PM UTC

Components

PKB Website

Locations

UK Production environment, UK Sandbox environment, EU Production environment, Education Production environment

Description

We will be performing database maintenance during this time. We expect a short period of downtime during this period, we apologise for any inconvenience caused.
Scheduled maintenance updatePlanned Maintenance

Schedule

June 5, 2026 9:00AM - 10:00AM BST
June 5, 2026 8:00AM - 9:00AM UTC

Components

PKB Website

Locations

Canada Production environment, Canada UAT environment

Description

We will be performing database maintenance during this time. We expect a short period of downtime during this period, we apologise for any inconvenience caused.