PKB Website




Operational

Metrics

UK webapp uptime (including scheduled maintenance)

100.00%




UK web maximum time for 95% of pages to load

529.47ms




UK web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.61%




Test results (median HL7 R01 transaction time)

143.40ms




Patient record creation (median HL7 A28 transaction time)

126.85ms




Patient record update (median HL7 A31 transaction time)

124.66ms




Appointments (median HL7 S12 transaction time)

133.07ms




EU web maximum time for 95% of pages to load

463.71ms




EU web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.81%




EU webapp uptime

100.00%




NG uptime

99.99%




CA webapp uptime

100.00%




CA web maximum time for 95% of pages to load

25.68ms




CA web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.82%




UK webapp uptime (including scheduled maintenance)

99.91%




UK web maximum time for 95% of pages to load

540.28ms




UK web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.57%




Test results (median HL7 R01 transaction time)

141.51ms




Patient record creation (median HL7 A28 transaction time)

124.86ms




Patient record update (median HL7 A31 transaction time)

122.84ms




Appointments (median HL7 S12 transaction time)

130.96ms




EU web maximum time for 95% of pages to load

459.17ms




EU web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.81%




EU webapp uptime

99.98%




NG uptime

89.21%




CA webapp uptime

99.98%




CA web maximum time for 95% of pages to load

25.61ms




CA web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.82%




UK webapp uptime (including scheduled maintenance)

99.94%




UK web maximum time for 95% of pages to load

540.62ms




UK web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.57%




Test results (median HL7 R01 transaction time)

140.14ms




Patient record creation (median HL7 A28 transaction time)

120.24ms




Patient record update (median HL7 A31 transaction time)

122.05ms




Appointments (median HL7 S12 transaction time)

129.86ms




EU web maximum time for 95% of pages to load

455.58ms




EU web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.81%




EU webapp uptime

99.96%




NG uptime

87.92%




CA webapp uptime

99.97%




CA web maximum time for 95% of pages to load

25.66ms




CA web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.83%




Scheduled Maintenance

Scheduled maintenance updatePlanned Maintenance

Schedule

February 11, 2026 9:00PM - 9:30PM GMT
February 11, 2026 9:00PM - 9:30PM UTC

Components

PKB Website

Locations

UK Production environment, UK Sandbox environment, EU Production environment, Education Production environment

Description

We will be performing database maintenance during this time. We expect a short period of downtime during this period, we apologise for any inconvenience caused.
Scheduled maintenance updatePlanned Maintenance

Schedule

February 12, 2026 9:00AM - 9:30AM GMT
February 12, 2026 9:00AM - 9:30AM UTC

Components

PKB Website

Locations

Canada Production environment

Description

We will be performing database maintenance during this time. We expect a short period of downtime during this period, we apologise for any inconvenience caused.
Scheduled maintenance updatePlanned Maintenance

Schedule

February 16, 2026 7:00AM - 8:00AM GMT
February 16, 2026 7:00AM - 8:00AM UTC

Components

PKB Website

Locations

UK Production environment, UK Sandbox environment, EU Production environment, Education Production environment, Canada Production environment

Description

We will be performing database maintenance during this time. We expect a short period of downtime during this period, we apologise for any inconvenience caused.