PKB Website




Operational

UK webapp uptime (including scheduled maintenance)

100.00%




UK web maximum time for 95% of pages to load

536.17ms




UK web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.31%




Test results (median HL7 R01 transaction time)

112.60ms




Patient record creation (median HL7 A28 transaction time)

102.48ms




Patient record update (median HL7 A31 transaction time)

100.49ms




Appointments (median HL7 S12 transaction time)

104.31ms




EU web maximum time for 95% of pages to load

228.43ms




EU web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.84%




EU webapp uptime

100.00%




NG uptime

100.00%




CA webapp uptime

100.00%




CA web maximum time for 95% of pages to load

21.61ms




CA web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.97%




UK webapp uptime (including scheduled maintenance)

99.99%




UK web maximum time for 95% of pages to load

559.34ms




UK web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.28%




Test results (median HL7 R01 transaction time)

125.69ms




Patient record creation (median HL7 A28 transaction time)

120.72ms




Patient record update (median HL7 A31 transaction time)

107.28ms




Appointments (median HL7 S12 transaction time)

111.78ms




EU web maximum time for 95% of pages to load

155.21ms




EU web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.92%




EU webapp uptime

99.98%




NG uptime

100.00%




CA webapp uptime

99.99%




CA web maximum time for 95% of pages to load

22.13ms




CA web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.98%




UK webapp uptime (including scheduled maintenance)

99.95%




UK web maximum time for 95% of pages to load

584.05ms




UK web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.32%




Test results (median HL7 R01 transaction time)

142.77ms




Patient record creation (median HL7 A28 transaction time)

126.21ms




Patient record update (median HL7 A31 transaction time)

122.80ms




Appointments (median HL7 S12 transaction time)

126.81ms




EU web maximum time for 95% of pages to load

200.07ms




EU web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.93%




EU webapp uptime

100.00%




NG uptime

100.00%




CA webapp uptime

99.99%




CA web maximum time for 95% of pages to load

21.46ms




CA web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.99%




Scheduled Maintenance

Scheduled maintenance updatePlanned Maintenance

Schedule

May 18, 2026 9:00PM - 10:00PM BST
May 18, 2026 8:00PM - 9:00PM UTC

Components

PKB Website

Locations

UK Production environment, UK Sandbox environment, EU Production environment, Education Production environment

Description

We will be performing database maintenance during this time. We expect a short period of downtime during this period, we apologise for any inconvenience caused.
Scheduled maintenance updatePlanned Maintenance

Schedule

May 19, 2026 9:00AM - 10:00AM BST
May 19, 2026 8:00AM - 9:00AM UTC

Components

PKB Website

Locations

Canada Production environment, Canada UAT environment

Description

We will be performing database maintenance during this time. We expect a short period of downtime during this period, we apologise for any inconvenience caused.