PKB Website




Operational

UK webapp uptime (including scheduled maintenance)

100.00%




UK web maximum time for 95% of pages to load

557.19ms




UK web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.29%




Test results (median HL7 R01 transaction time)

174.36ms




Patient record creation (median HL7 A28 transaction time)

194.59ms




Patient record update (median HL7 A31 transaction time)

154.56ms




Appointments (median HL7 S12 transaction time)

159.61ms




EU web maximum time for 95% of pages to load

211.67ms




EU web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.87%




EU webapp uptime

100.00%




NG uptime

100.00%




CA webapp uptime

100.00%




CA web maximum time for 95% of pages to load

47.48ms




CA web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.95%




UK webapp uptime (including scheduled maintenance)

100.00%




UK web maximum time for 95% of pages to load

656.53ms




UK web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.12%




Test results (median HL7 R01 transaction time)

179.96ms




Patient record creation (median HL7 A28 transaction time)

164.19ms




Patient record update (median HL7 A31 transaction time)

156.77ms




Appointments (median HL7 S12 transaction time)

168.32ms




EU web maximum time for 95% of pages to load

259.24ms




EU web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.81%




EU webapp uptime

100.00%




NG uptime

99.89%




CA webapp uptime

100.00%




CA web maximum time for 95% of pages to load

47.53ms




CA web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.93%




UK webapp uptime (including scheduled maintenance)

99.96%




UK web maximum time for 95% of pages to load

570.57ms




UK web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.19%




Test results (median HL7 R01 transaction time)

169.43ms




Patient record creation (median HL7 A28 transaction time)

163.38ms




Patient record update (median HL7 A31 transaction time)

155.21ms




Appointments (median HL7 S12 transaction time)

159.32ms




EU web maximum time for 95% of pages to load

208.34ms




EU web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.86%




EU webapp uptime

100.00%




NG uptime

99.08%




CA webapp uptime

100.00%




CA web maximum time for 95% of pages to load

46.64ms




CA web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.97%




Scheduled Maintenance

Cluster maintenance upgradePlanned Maintenance

Schedule

September 14, 2026 8:00PM - 10:00PM BST
September 14, 2026 7:00PM - 9:00PM UTC

Components

PKB Website

Locations

UK Production environment, UK Sandbox environment, EU Production environment, Education Production environment, Canada UAT environment

Description

We will be performing a cluster maintenance upgrade during this time.
Cluster maintenance upgradePlanned Maintenance

Schedule

September 15, 2026 10:00AM - 10:30AM BST
September 15, 2026 9:00AM - 9:30AM UTC

Components

PKB Website

Locations

Canada Production environment

Description

We will be performing a cluster maintenance upgrade during this time.