PKB Website




Operational

UK webapp uptime (including scheduled maintenance)

99.93%




UK web maximum time for 95% of pages to load

653.70ms




UK web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

98.91%




Test results (median HL7 R01 transaction time)

119.77ms




Patient record creation (median HL7 A28 transaction time)

118.27ms




Patient record update (median HL7 A31 transaction time)

101.98ms




Appointments (median HL7 S12 transaction time)

118.22ms




EU web maximum time for 95% of pages to load

163.51ms




EU web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.89%




EU webapp uptime

99.93%




NG uptime

100.00%




CA webapp uptime

100.00%




CA web maximum time for 95% of pages to load

21.73ms




CA web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

100.00%




UK webapp uptime (including scheduled maintenance)

99.99%




UK web maximum time for 95% of pages to load

668.73ms




UK web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

98.85%




Test results (median HL7 R01 transaction time)

123.11ms




Patient record creation (median HL7 A28 transaction time)

111.94ms




Patient record update (median HL7 A31 transaction time)

105.96ms




Appointments (median HL7 S12 transaction time)

114.52ms




EU web maximum time for 95% of pages to load

164.36ms




EU web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.95%




EU webapp uptime

99.99%




NG uptime

100.00%




CA webapp uptime

100.00%




CA web maximum time for 95% of pages to load

21.75ms




CA web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

100.00%




UK webapp uptime (including scheduled maintenance)

99.99%




UK web maximum time for 95% of pages to load

600.19ms




UK web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.13%




Test results (median HL7 R01 transaction time)

118.18ms




Patient record creation (median HL7 A28 transaction time)

106.97ms




Patient record update (median HL7 A31 transaction time)

103.60ms




Appointments (median HL7 S12 transaction time)

110.30ms




EU web maximum time for 95% of pages to load

173.09ms




EU web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.94%




EU webapp uptime

99.99%




NG uptime

100.00%




CA webapp uptime

99.99%




CA web maximum time for 95% of pages to load

21.63ms




CA web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.99%




Scheduled Maintenance

Schedule

June 29, 2026 9:00PM - 10:00PM BST
June 29, 2026 8:00PM - 9:00PM UTC

Components

PKB Website

Locations

UK Production environment, UK Sandbox environment, EU Production environment, Education Production environment

Description

We will be performing database maintenance during this time. We expect a short period of downtime during this period, we apologise for any inconvenience caused.

Schedule

June 30, 2026 9:00AM - 10:00AM BST
June 30, 2026 8:00AM - 9:00AM UTC

Components

PKB Website

Locations

Canada Production environment, Canada UAT environment

Description

We will be performing database maintenance during this time. We expect a short period of downtime during this period, we apologise for any inconvenience caused.