PKB Website




Operational

UK webapp uptime (including scheduled maintenance)

100.00%




UK web maximum time for 95% of pages to load

511.17ms




UK web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.65%




Test results (median HL7 R01 transaction time)

128.30ms




Patient record creation (median HL7 A28 transaction time)

121.81ms




Patient record update (median HL7 A31 transaction time)

111.26ms




Appointments (median HL7 S12 transaction time)

122.79ms




EU web maximum time for 95% of pages to load

217.60ms




EU web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.88%




EU webapp uptime

100.00%




NG uptime

100.00%




CA webapp uptime

100.00%




CA web maximum time for 95% of pages to load

21.53ms




CA web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.99%




UK webapp uptime (including scheduled maintenance)

99.96%




UK web maximum time for 95% of pages to load

508.69ms




UK web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.63%




Test results (median HL7 R01 transaction time)

136.87ms




Patient record creation (median HL7 A28 transaction time)

123.62ms




Patient record update (median HL7 A31 transaction time)

119.43ms




Appointments (median HL7 S12 transaction time)

127.92ms




EU web maximum time for 95% of pages to load

111.59ms




EU web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.93%




EU webapp uptime

99.97%




NG uptime

99.92%




CA webapp uptime

99.97%




CA web maximum time for 95% of pages to load

21.62ms




CA web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.99%




UK webapp uptime (including scheduled maintenance)

99.96%




UK web maximum time for 95% of pages to load

569.09ms




UK web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.50%




Test results (median HL7 R01 transaction time)

134.71ms




Patient record creation (median HL7 A28 transaction time)

121.65ms




Patient record update (median HL7 A31 transaction time)

118.10ms




Appointments (median HL7 S12 transaction time)

126.84ms




EU web maximum time for 95% of pages to load

172.15ms




EU web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.93%




EU webapp uptime

99.98%




NG uptime

99.98%




CA webapp uptime

99.76%




CA web maximum time for 95% of pages to load

24.60ms




CA web Apdex = (loading in < 1 second + (loading in < 2.5sec/2)) / total pages loaded

99.99%




Scheduled Maintenance

Schedule

April 14, 2026 9:00PM - 10:00PM BST
April 14, 2026 8:00PM - 9:00PM UTC

Components

PKB Website

Locations

UK Production environment, UK Sandbox environment, EU Production environment, Education Production environment

Description

We will be performing configuration updates during this time.

Schedule

April 15, 2026 9:00AM - 10:00AM BST
April 15, 2026 8:00AM - 9:00AM UTC

Components

PKB Website

Locations

Canada Production environment, Canada UAT environment

Description

We will be performing configuration updates during this time.