Partial Service Disruption
June 20, 2025 5:44PM BST
June 20, 2025 4:44PM UTC
[Identified] We have identified the issue affecting appointment email notifications and are in the process of replaying the affected messages. As a result, some users may receive duplicate notifications for appointments they have already been informed of. We appreciate your understanding as we work to ensure all notifications are successfully delivered.
June 20, 2025 5:34PM BST
June 20, 2025 4:34PM UTC
[Investigating] We are currently aware of an issue where some email notifications for appointments are not being sent successfully. Our team is actively investigating and working to resolve the problem. We will provide further updates as soon as we have more information. Thank you for your patience.
If you require any support during this time, please contact our team at help@patientsknowbest.com.